Frequently Asked Questions

Residence Life

  • Residence life is responsible for anything related to dining, dorms, or housing.

  • This includes dining plans, pest control, and housing reassignments.
  • Technology

  • Technology is responsible for anything tech-related.

  • This includes computer hardware issues, software issues, and network issues!
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  • Buildings

  • Buildings is responsible for any issues related to buildings on campus.

  • This includes residence halls, lecture halls, and libraries.
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  • Outdoors & Grounds

  • Outdoors & grounds is responsible for any issues related to the physical grounds of campus.

  • This includes sidewalks, the grass on the quads, and pavement.
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  • Parking & Transport

  • Parking & transport is responsible for any issues related to vehicles and transportation.

  • This includes parking permits, campus buses, and visitor parking.
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  • DukeCard

  • DukeCard is responsible for any issues related to your Duke card.

  • This includes your card not being read properly for laundry/vending machines, a wireless lock, or if it's lost.
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